PRIVACY POLICY
PRIVACY POLICY
Privacy Policy – CAN/AM Hockey
Effective Date: May 4, 2026
CAN/AM Hockey respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information across our tournaments, camps, events, and related services.
This policy complies with applicable privacy laws in the United States and Canada, including the California Consumer Privacy Act (CCPA/CPRA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect information necessary to operate our events and provide a high-quality experience for players, families, and teams.
• Personal Information: Name, email address, phone number, mailing address, date of birth
• Participant Information: Team affiliation, jersey number, position, skill level, emergency contacts
• Medical Information: Allergies, medications, injury history, or other health-related details provided for safety purposes
• Registration & Payment Information: Billing details (processed securely through third-party providers; we do not store full payment data)
• Communication Data: Emails, SMS messages, and support inquiries
• Usage Data: Website activity and analytics
2. How We Use Your Information
We use your information to:
• Process registrations and payments
• Organize teams, schedules, and event logistics
• Provide live scoring, standings, and tournament results
• Communicate important updates, schedules, and event details
• Send promotional messages about future CAN/AM programs and events
• Ensure participant safety and respond to emergencies
• Improve our services and event experience
• Comply with legal obligations
3. Public Information (Rosters, Scores, and Results)
As part of the event experience, certain participant information may be publicly displayed.
This may include:
• Player names
• Team names
• Game schedules
• Scores, standings, and statistics
This information may appear:
• On our website or mobile platforms
• On scoreboards at event venues
• In printed materials or event programs
By participating in CAN/AM events, you acknowledge and consent to this public display of limited participant information.
4. Photography and Video
CAN/AM Hockey events may be photographed or recorded.
We may use images, video, or audio that include participants for:
• Event promotion
• Social media and marketing
• Website and digital content
We do not use names in connection with images without additional consent unless part of standard event coverage (e.g., team photos or results).
5. SMS and Email Communications
By providing your contact information and opting in, you agree to receive communications from CAN/AM Hockey.
• SMS Messages: Event updates, reminders, and promotional messages. Message frequency may vary. Message and data rates may apply
• Email Messages: Confirmations, updates, newsletters, and promotional offers
You can opt out at any time:
• SMS: Reply STOP to unsubscribe or HELP for assistance or visit our website at www.canamhockey.com
• Email: Click the “unsubscribe” link in any email
• Visit https://registration.canamhockey.com/TournamentYouth/Parent/SingleInvitation/TermsAndConditions.aspx for Terms of Service
6. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted partners to operate our events, including:
• Registration and Technology Providers: For event registration, scheduling, scoring, and communications
• Event Venues, Vendors, and Facilities: To manage access and operations
• Hotel and Travel Partners: When necessary to coordinate accommodations or event-related lodging
• Service Providers: Payment processors, email/SMS platforms, and analytics providers
• Medical Personnel: When necessary to ensure participant safety
• Legal Authorities: If required by law
For California residents, we do not “sell” or “share” personal information as defined under CCPA/CPRA.
7. Cross-Border Data Transfers
CAN/AM Hockey operates events in both the United States and Canada.
Your information may be stored or processed in the United States, even if you are located in Canada. By participating in our programs, you consent to this transfer.
8. Consent (Canada – PIPEDA)
For Canadian participants, we collect, use, and disclose personal information with your knowledge and consent.
You may withdraw your consent at any time, subject to legal or contractual obligations.
9. Children’s and Minor Information
Most participants are under 18.
• Information must be provided by a parent or legal guardian
• Parents/guardians control the participant’s personal information
• You may request access, updates, or deletion of your child’s data, subject to legal limitations
10. Medical and Health Information
We collect limited medical information only to support participant safety.
• Used for emergency response and event operations only
• Shared only with authorized staff or medical personnel when necessary
• Not used for marketing purposes
This information may not be subject to health privacy laws such as HIPAA. By providing it, you consent to its use as described.
11. Data Retention
We retain information only as long as necessary:
• Event and registration data: Retained for operational and historical purposes
• Scores, standings, and results: May be retained indefinitely as part of event history
• Waivers and legal documents: Retained as required for legal and liability purposes
12. Your Rights
United States (CCPA/CPRA – California Residents):
You have the right to:
• Request access to your personal information
• Request deletion (subject to legal exceptions)
• Correct inaccurate data
• Limit use of sensitive personal information
• Not be discriminated against for exercising your rights
Canada (PIPEDA):
You have the right to:
• Access your personal information
• Request corrections
• Withdraw consent (subject to limitations)
To exercise your rights, contact: [Insert Contact Email]
13. Cookies and Analytics
We may use cookies and similar technologies to:
• Understand website usage
• Improve performance and user experience
• Support marketing and advertising efforts
You can control cookie preferences through your browser settings.
14. Third-Party Links
Our website and communications may include links to third-party sites. We are not responsible for their privacy practices.
15. Data Security
We use reasonable safeguards to protect your information. However, no system is completely secure.
16. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
17. Contact Us
If you have questions or requests, please contact:
CAN/AM Hockey
262.249.1210
PO Box 160 Williams Bay WI 53191
